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FAQ

The Original Shrimp Cutting & Deveining Machine – Since 1952

Welcome to the Prawnto FAQ

Here you will find clear answers to the most common questions about operation, setup, maintenance, compliance and ordering of the Prawnto Shrimp Machine. One can continue by scrolling down at the entire list or click on the section tabs listed in the drop down on the header under FAQ.

Section 1: Operation & Performance

  • Q1. What does the Prawnto Shrimp Machine do?

    The Prawnto machine is a cutter and de-veiner. It makes precision cuts and removes the vein from the shrimp quickly and consistently - it does not peel the shrimp.

  • Q2. How does the Prawnto cut and devein shrimp?

    Prawnto cuts each shrimp precisely from the first joint (shoulder) to the next-to-last joint or tail in one pass, cutting and deveining simultaneously.

  • Q3. What types of cuts can Prawnto produce?

    Prawnto produces six shrimp styles:


    • Scored Cut – Shallow shell cut for easy peel; vein left intact.
    • Easy Peel – Deeper shell cut for hand peeling; vein removed.
    • Round Cut – Decorative shallow cut; vein optional.
    • Butterfly – Deep full-back cut exposing meat; vein removed.
    • Western Cut – Deep split; vein removed, meat fully opened.
    • Split Cut – Full open cut from back to tail; vein removed.
  • Q4. Can I adjust the cut depth or length?

    Yes. Adjustments allow cutting from the first joint (shoulder) to the tail, with customizable depth for each shrimp style.

  • Q5. Does Prawnto remove the vein completely?

    Yes. Prawnto removes the vein where it cuts, delivering clean, consistent results.

  • Q6. What is the yield loss compared to hand processing?

    Yield loss is typically under 1%, far less than manual methods, helping maintain product value and profitability.

  • Q7. Can Prawnto handle farm-raised, wild, or soft shrimp?

    Yes. Prawnto manages all types of shrimp. Simple feed and depth adjustments ensure consistent results across assorted sizes and textures.

  • Q8. What makes Prawnto different from other shrimp machines?

    Since 1952, Prawnto has been the original shrimp-cutting and deveining machine — built for commercial use; made with high-quality materials such as stainless steel, aluminum diecast and food grade materials. A Prawnto is not a throw away plastic look alike but built as a dependable well designed for long service life. In addition, it is supported with training, parts and service to help make your day ShrimperfectTM. Designed for long service life. Every Prawnto is supported with training, parts, and service to help make your day Shrimperfect™.

Section 2: Setup & Installation

  • Q9. What models are available?

    Prawnto offers the Model 400 and Model 300, both built for commercial use. A single Prawnto with accessory for retail applications. Each delivers consistent cuts, deveining, and high throughput.

  • Q10. What is a Single Model System?

    The Single Prawnto System is a standalone machine paired with a Processing Table or Speed Pan — ideal for restaurants or seafood markets. The Model 300 (using 4 single units) is an entry-level commercial processor, while the Model 400 (using 4 single units) provides higher output and capacity.

  • Q11. What tools come with each Prawnto machine?

    Each Prawnto comes with a tool kit and a bottle of Prawnto Oil for setup and maintenance. A detailed picture of a tool kit can be found in the Maintenance section on the Prawnto website.

  • Q12. How do I install a Prawnto machine?

    A Prawnto can be installed individually or integrated into conveyors for larger production lines. The Speed Pan (Model #600) sits on top of the Prawnto, holding up to 10 lbs. of shrimp for smooth, gravity-fed operation. The Processing Table (Model #900) holds 20 lbs. of shrimp, has a middle shelf for the Prawnto, and swivel-locking casters for easy positioning. Both use funnels — the table has two removable sizes, and the pan has one fixed. The customer can then integrate the Prawnto into conveyors to create a continuous processing line. Prawnto requires connection to electrical power based on model voltage. All pieces are ready to use out of the box.

  • Q13. What accessories improve productivity?

    Accessories like the Processing Table and Speed Pan reduce operator motion, improve comfort, and increase speed.

  • Q14. Can a single Prawnto improve output?

    Yes. All models, due to increase productivity versus hand processing, provide immediate improvement in output. Even a single Prawnto dramatically increases throughput when paired with accessories such as a Processing Table or Speed Pan.

  • Q15. Can the machine stand alone without plumbing?

    Yes. A single Prawnto setup is fully self-contained and does not require running water.

Section 3: Maintenance, Cleaning & Tune-Up

  • Q16. When should the machine be oiled?

    Oil contact points between discs before first use and before each shift. Use Prawnto Food-Grade Oil to reduce friction and prevent wear.

  • Q17. How should the machine be cleaned after each use?

    Remove and clean only the parts that come into contact with shrimp. After cleaning, reassemble and lightly oil the contact points before storage or next use.

  • Q18. What is included in the Tune-Up Kit (#539)?

    The Tune-Up Kit includes the parts that come in contact with shrimp — feeder disc, roller disc, roller shaft, blade, seals, and extra spacers — along with the drive belt, which powers the cutting components. The belt does not come in contact with the shrimp. A detailed picture of these parts can be found in the Maintenance section on the Prawnto website.

  • Q19. How often should I replace parts, and what is the warranty coverage?

    Most users replace the Tune-Up Kit about once a year, depending on usage and shrimp volume. Every new Prawnto includes a 1-year limited warranty covering workmanship (not parts).

  • Q20. What training videos are available online?

    Prawnto provides a full series of step-by-step training videos available at prawnto.com:

    1. Setting up a Prawnto
    2. Oiling a Prawnto
    3. Cleaning a Prawnto
    4. Installing a Tune-Up Kit
    5. Alignment & Maintenance
  • Q21. What are the key points for alignment and long-term maintenance?

    Check disc alignment and spacing regularly, keep the unit lightly oiled, and perform an annual tune-up with Kit #539. Alignment and maintenance are also demonstrated in the online training videos. Always store the Prawnto in a dry area to extend service life and maintain precision.

  • Q22. How can I order replacement parts or supplies?

    Tune-Up Kits, Prawnto Oil, and replacement components can be ordered directly at prawnto.com or by calling the 800-support line for personalized assistance. Most standard parts ship the same day.

Section 4: Compliance, Safety & Materials

  • Q23. What materials are the Prawnto made from?

    The Prawnto is built from stainless steel, aluminum die-cast, and food-grade materials designed for corrosion resistance, easy cleaning, and long-term durability.

  • Q24. What certifications and safety standards does the Prawnto meet?

    Each Prawnto is ETL-certified for the U.S. and Canadian markets and conforms to UL STD 763 and NSF/ANSI Standard 8 for food-preparation equipment.

  • Q25. Is the Prawnto safe for use in commercial kitchens?

    Yes. The Prawnto is fully enclosed for operator safety, uses food-grade lubricants, and is engineered to exceed commercial equipment safety standards.

Section 5: Ordering, Support & Resources

  • Q26. Where can I buy a Prawnto machine or accessories?

    Prawnto machines and accessories can be purchased directly from prawnto.com or through one of our authorized dealers and sales companies located throughout the U.S. and abroad. You may also call the 800 support line for ordering direct.

  • Q27. How long does delivery usually take?

    Delivery time depends on location and order volume, but most standard orders ship within 3–5 business days.

  • Q28. Do you offer technical support?

    Yes. You can contact Prawnto through the website or by calling the 800 support line. All calls go to voicemail, which is converted to text for faster, more accurate responses.

  • Q29. Can customers outside the U.S. purchase Prawnto machines?

    Yes. International customers can order directly through Prawnto for coordination of shipping and voltage compatibility.

  • Q30. Where can I buy replacement parts or Prawnto Oil?

    Replacement parts, Tune-Up Kits, and Prawnto Oil are available for direct factory purchase at prawnto.com.

  • Q31. Is your website available in multiple languages?

    Yes. The Prawnto website offers English as the default and options for French or Spanish. The manuals and training videos are not yet updated in multiple languages.

  • Q32. Who creates and updates Prawnto materials?

    All materials — including manuals, FAQs, and training videos — are created and maintained by Team Prawnto to ensure accuracy, consistency, and the best customer experience possible.

  • Q33. How can I leave a Google Review for Prawnto?

    We genuinely appreciate your feedback! The easiest way to leave us a review is by visiting our website at www.prawnto.com and clicking the Google Review link. Your review helps us improve our service and makes it easier for other customers to learn about Prawnto.

  • Q34. What does it mean to be part of “Team Prawnto”?

    At Prawnto, we believe that every customer who uses our equipment becomes part of Team Prawnto — a global family of operators, chefs, markets, and processors. All our customers show us every day how Prawnto helps them deliver consistency, efficiency, and quality, all while striving to create a Shrimperfect™ Day for their own customers.

We Genuinely appreciate your business and are proud to welcome you as part of Team Prawnto, if you have any other question.